CLIENT:
TALK360
YEAR:
NOV 2025 – MAR 2026
ROLE:
PRODUCT DESIGNER
The signal already existed, it just wasn't shown
No dedicated research budget, but enough signal in what already existed:
What I considered, and why I rejected it
I proposed three different approaches during discovery because I wasn't convinced the obvious solution was the best one, and I wanted Engineering and the PM to weigh in on real tradeoffs, not a single pitch.
Where the senior-level judgment calls happened
Two decisions shaped the feature more than any other, both traded a "safer" default for something more honest.
The screens that carry the experience
The full flow, as shipped, from starting the check to acting on the result.
How the team got there
What I'd do next
